You can add any tourism related service from anywhere in Maldives
How does it work?
Sign up
Register on our platform. It’s quick, easy, and free for providers. You’ll need basic details about your business to get started.
Add your services
After signing up, fill in the details about the services you offer. Upload photos, add descriptions, set your prices, and make your listing stand out. checkout the youtube tutorials below...
Get bookings
Once your service is live on our site, travelers can browse and book directly. You get real-time notifications of bookings and manage your calendar with ease.
Tutorials
How to register as a partner on the platform
How to add Hotels, Resorts and Rooms
How to add Suites
How to add Holiday Packages and Liveaboards
How to add Activities
How to add Transfers
Our Partners
Frequently asked questions
How do I sign up and create a listing?
Signing Up:
- Registration Process: Visit our website and click on the “Sign Up” button. You’ll be prompted to create an account by providing basic information such as your business name, email address, and a secure password.
- Verification: After registering, you’ll receive a verification email. Click the link in the email to activate your account.
Creating a Listing:
- Dashboard Access: Once logged in, navigate to your vendor dashboard.
- Add New Service: Click on “Add New Service” and fill out the required fields, including service title, detailed description, pricing, and available dates.
- Upload Media: Enhance your listing by uploading high-quality photos and, if applicable, videos showcasing your service.
- Set Preferences: Configure settings such as cancellation policies, minimum booking requirements, and any special instructions for customers.
- Publish: Review your information and click “Publish” to make your listing live on the platform.
Support: If you encounter any issues during sign-up or listing creation, our support team is available 24/7 to assist you.
What are the commission rates and fees?
Commission Structure:
- Standard Commission: We charge a 15% commission on each successful booking made through our platform. This fee covers the use of our platform, marketing efforts, and customer support.
- Additional Fees: There are no hidden fees. All costs are transparently outlined in our fee schedule available in your vendor dashboard.
Special Programs:
- Promotional Discounts: Occasionally, we offer reduced commission rates for new vendors or during promotional periods. Keep an eye on your email for such offers.
- Volume-Based Discounts: High-volume vendors may qualify for lower commission rates. Contact our support team to discuss eligibility.
No Upfront Costs: Signing up and listing your services is completely free. You only pay commissions when you receive bookings.
How do I get paid, and what is the payout schedule?
Payment Methods:
- Bank Transfer: Direct deposits to your bank account.
- PayPal: Receive payments through your PayPal account.
- Other Options: Depending on your location, additional payment methods may be available. Check your vendor dashboard for available options.
Payout Schedule:
- Weekly Payouts: We process payouts every Monday for the bookings completed in the previous week.
- Minimum Threshold: A minimum balance of $50 is required to initiate a payout. Once reached, payments are processed automatically according to the schedule.
- Custom Payouts: If you prefer a different payout frequency or have specific requirements, contact our support team to discuss possible arrangements.
Transaction Security:
- All financial transactions are secured with industry-standard encryption to ensure your funds are safe.
How does the booking and cancellation process work?
Booking Process:
- Customer Booking: Travelers browse our platform, select your service, choose available dates, and complete the booking by providing necessary information and payment.
- Notifications: You receive real-time notifications via email and your vendor dashboard when a new booking is made, if the service is set as manual confirmation, then you must login and accept it manually.
- Confirmation: Once a booking is confirmed, ensure you review the details and prepare to deliver the service as described.
Cancellation Policy:
- Flexible Options: You can set your own cancellation policies (e.g., full refund within 48 hours, partial refund up to a week before the service date).
- Customer-Initiated Cancellations: If a customer cancels, refunds are processed according to your specified policy.
- Vendor-Initiated Cancellations: In rare cases where you need to cancel a booking, notify the customer promptly and arrange for a full refund if required.
- Automatic Refunds: For cancellations within the allowable period, refunds are processed automatically without any action needed from you.
Dispute Resolution:
- Our support team is available to mediate and resolve any disputes between vendors and customers to ensure a smooth experience for both parties.
Can I manage my availability and pricing easily?
Availability Management:
- Real-Time Calendar: Access your interactive calendar through your vendor dashboard to mark available dates and times.
- Bulk Updates: Easily update multiple dates at once to accommodate seasonal changes or special events.
- Automatic Adjustments: Set rules for automatic availability changes based on bookings or other criteria.
Pricing Flexibility:
- Dynamic Pricing: Adjust your service prices based on demand, seasonality, or special promotions.
- Discounts and Offers: Create special discounts for early bookings, repeat customers, or last-minute deals.
- Minimum and Maximum Rates: Set minimum and maximum pricing limits to maintain control over your earnings.
User-Friendly Interface:
- Our platform is designed to make managing your availability and pricing straightforward, with intuitive tools and clear navigation.
Notifications:
- Receive alerts when changes are made or when your availability is affected by bookings, ensuring you stay informed at all times.
What marketing or promotional support does the platform provide?
Platform Marketing:
- SEO Optimization: Your listings are optimized for search engines to increase visibility and attract more travelers.
- Featured Listings: Option to feature your services on our homepage or in specific categories for increased exposure.
- Social Media Promotion: We promote top-rated and new services through our social media channels to reach a wider audience.
Email Marketing:
- Targeted Campaigns: Receive inclusion in our email newsletters and targeted campaigns to engage potential customers.
- Automated Promotions: Benefit from automated promotional emails during peak seasons or special events.
Analytics and Insights:
- Performance Metrics: Access detailed analytics on your listing’s performance, including views, bookings, and customer demographics.
- Marketing Recommendations: Get personalized suggestions on how to improve your listings and marketing strategies based on data insights.
Collaborative Opportunities:
- Partnership Programs: Participate in co-marketing initiatives and partnerships that can help expand your reach.
- Feedback and Improvement: Receive feedback from our marketing team on how to enhance your listings for better performance.
How are customer reviews and ratings managed?
Review Submission:
- Post-Service Feedback: After a service is rendered, customers are prompted to leave a review and rating based on their experience.
- Anonymity Option: Customers can choose to leave anonymous feedback if they prefer.
Moderation Process:
- Content Review: All reviews are monitored to ensure they comply with our community guidelines, filtering out inappropriate or offensive content.
- Authenticity Checks: We verify that reviews are from actual customers who have completed a booking to maintain credibility.
Responding to Reviews:
- Vendor Replies: As a vendor, you can publicly respond to reviews, addressing any concerns or thanking customers for positive feedback.
- Private Messaging: If a review requires further discussion, you can initiate a private conversation with the customer to resolve issues.
Rating Visibility:
- Overall Rating: Your average rating is prominently displayed on your listing to build trust with potential customers.
- Detailed Feedback: Individual reviews provide insights into what customers appreciate and areas for improvement.
Improvement Tools:
- Feedback Analysis: Utilize our tools to analyze review trends and identify common themes to enhance your services.
- Support for Negative Reviews: Access resources and support from our team to handle negative feedback constructively and improve customer satisfaction.
What type of customer support is available for vendors?
24/7 Support:
- Availability: Our support team is available around the clock to assist you with any issues or questions you may have.
- Multiple Channels: Reach us via email, live chat, or phone to get the help you need promptly.
Dedicated Account Managers:
- Personalized Assistance: Depending on your level of partnership, you may be assigned a dedicated account manager to provide tailored support and guidance.
- Regular Check-Ins: Account managers conduct regular check-ins to ensure your experience on the platform is smooth and to address any concerns proactively.
Comprehensive Help Center:
- Resource Library: Access a vast library of articles, tutorials, and FAQs covering all aspects of using the platform.
- Video Tutorials: Learn through step-by-step video guides that walk you through common tasks and platform features.
Community Forums:
- Peer Support: Engage with other vendors in our community forums to share experiences, tips, and best practices.
- Expert Advice: Participate in discussions moderated by our experts who can provide additional insights and solutions.
Issue Resolution:
- Fast Response Times: We prioritize resolving your issues quickly to minimize any disruptions to your business.
- Escalation Process: For complex problems, issues can be escalated to specialized teams to ensure effective resolution.
Feedback Mechanism:
- Continuous Improvement: Provide feedback on your support experience to help us enhance our services and better meet your needs.